By the end of this unit, learners will be able to: Recognize and categorize incidents requiring formal reporting and investigation. Implement immediate response actions that mitigate patient harm and organizational risk. Document incidents accurately using standardized forms and digital systems. Apply compliance and privacy rules when communicating incident details. Conduct or contribute to a post-incident review to identify root causes and recommend improvements. Promote transparency and safety culture through structured reporting practices.

Completion of Unit 2.5, Monitoring and Reviewing Risk Mitigation Efforts or a basic understanding of compliance monitoring, auditing, and healthcare safety protocols.

Follow Coral Plus LMS policies: participation, integrity, respectful conduct, HIPAA/privacy adherence, timely completion of assessments. 1. Participants should register in advance to receive access details. 2. Access links and passwords, if applicable, should be provided securely to registered participants. 3. Participants are encouraged to join the webinar a few minutes early to resolve any technical issues 4. Participants are responsible for ensuring a stable internet connection, compatible devices (computer, tablet, or smartphone), and recommended browsers. 5. A microphone and webcam may be required for interactive sessions. Please test your audio and video settings in advance. 6. The webinar may be recorded for educational purposes. 7. Recorded sessions may be shared with registered participants after the webinar. 8. Please be mindful not to share personal or confidential information during the webinar. 9. A detailed agenda will be provided, and each session will adhere to the schedule to cover all planned topics. 10. Time will be allocated for Q&A sessions and discussions. 11. A helpdesk or contact information for technical support will be provided during the webinar. 12. Common technical issues will be addressed at the beginning of the session. 13. Relevant resources, such as presentation slides or additional reading materials, will be shared after the webinar.

Healthcare compliance officers and risk managers involved in incident investigation. Patient safety and quality improvement teams managing adverse event reports. Clinical supervisors and department leaders responsible for staff response coordination. IT and data security officers managing privacy breaches or system-related incidents. Students and professionals pursuing careers in healthcare administration, compliance, and safety management.