Eligibility: Accounts are for individual use by persons aged 18+ (or with guardian consent if under 18).

• Account creation: Provide accurate information at registration; keep contact details current.
• Authentication: Use strong passwords and do not share credentials. Multi‑factor authentication may be required.
• Roles: Access is role‑based (learner, instructor, admin). Role changes require admin approval.
• Suspension/termination: We may suspend/close accounts for violations or inactivity after 12 months.

We collect and process personal data to deliver the LMS (e.g., name, email, course progress, assessments, and purchases).

• Use of data: Course delivery, support, performance tracking, compliance reporting.
• Sharing: Limited to service providers (payments, accreditation, analytics). No sale of personal data.
• Retention: Stored for the life of your account and up to 2 years after closure unless law requires longer.
• Your rights: Access, correction, deletion, and preference updates as permitted by applicable law.
• Cookies & tracking: See our Cookie Notice for details.

For regional rights (e.g., GDPR/CCPA), contact us via the details in Contact Us.

• Ownership: All courses, recordings, and assessments are owned by Coral MED or partners.
• License: Non‑exclusive, non‑transferable, personal learning use only.
• Prohibited: Copying, recording, redistribution, resale, or content scraping.
• DMCA/takedown: Submit infringement notices to the contact in Contact Us.

• Academic honesty: Your submissions must be your own.
• Cheating & plagiarism: No unauthorized aids or impersonation.
• Retakes: Limits and cooldowns may apply; see course details.
• Proctoring: High‑stakes exams may require proctoring.
• Appeals: Request a review within 10 business days of results.

• Payments: Accepted methods shown at checkout.
• Refunds: Eligible within 7 days of purchase if the course has not been started.
• Renewals: Subscriptions auto‑renew unless canceled before the renewal date.
• Expiration: Access ends on the specified expiration date.
• Transparency: View all transactions and expiration dates on your Purchases page.

• Standards: We aim for WCAG 2.1 AA conformance.
• Alternatives: Transcripts/captions and alternative formats on request.
• Assistive tech: Screen reader and keyboard navigation support.

• Support hours: Mon–Fri, 8:00 AM–6:00 PM [Time Zone].
• Response time: We target responses within 2 business days.
• Etiquette: Maintain respectful, professional communication in forums and chat.
• Escalation: Urgent issues may be escalated through the help desk.

• Prohibited: Hacking, reverse engineering, sharing credentials, or uploading malicious files.
• Session security: Automatic logout after inactivity.
• Login attempts: Excessive failed attempts may trigger a lockout.
• Geo restrictions: Some courses may be region‑limited.

• Issuance: Certificates are granted after meeting all course requirements.
• Validity: Certificates may carry an expiration date.
• Renewal: Continuing education or reassessment may be required.
• Revocation: Credentials may be revoked for violations or fraud.
• Verification: Third‑party verification available on request.

We comply with applicable regulations relevant to our courses and learners.

• Academic/Student data: FERPA (where applicable).
• Healthcare contexts: HIPAA (if PHI is handled in training workflows).
• Export control: Compliance with trade restrictions and sanctions.
• Accreditation: Industry accreditation requirements where applicable.

Coral MED is committed to providing work and learning environments free of sexual or any form of unlawful
harassment or discrimination. Harassment or unlawful discrimination against individuals on the basis of race,
religion, creed, color, national origin, sex, sexual orientation, gender identity, age, ancestry, physical or mental
disability, medical condition including medical characteristics, marital status or any other classification protected by
local, state or federal laws is illegal and prohibited by Coral MED policy. If there are any breaches of this policy,
please contact Coral MED at +1 (808) 913-7979 or send an email to compliance@coralmed-inc.com

Questions or concerns? Contact us:

• Email: info@coralmed-inc.com
• Phone: (808) 913-7979
• Address: 500 Ala Moana Blvd Ste. 7-400, Honolulu, HI 96813