By the end of this course, learners will be able to: Define and differentiate key leadership theories and models relevant to healthcare management. Identify core leadership competencies and explain their importance in managing complex healthcare organizations. Apply leadership theories to improve healthcare quality, patient safety, and organizational culture. Analyze the relationship between leadership practices and organizational performance metrics such as PCMH, JCAHO, and CMS. Evaluate the effectiveness of leadership behaviors and styles in achieving healthcare quality improvement outcomes. Formulate strategies to lead transformational change and innovation within healthcare systems. Integrate ethical leadership principles into decision-making to ensure accountability, equity, and trust in healthcare delivery.

Prerequisites: Completion of Module 1: Foundations of Quality Assurance, particularly Unit 1.1 (Introduction to Quality Assurance) and Unit 1.5 (Continuous Quality Improvement). Familiarity with basic organizational structures, governance, and healthcare quality principles from previous modules. Understanding of risk management and patient safety principles (Module 2). Rationale: This foundational leadership course requires a basic understanding of how healthcare systems operate and how quality management frameworks support organizational performance. This foundation enables learners to link leadership practices to quality outcomes effectively.

Follow Coral Plus LMS policies: participation, integrity, respectful conduct, HIPAA/privacy adherence, timely completion of assessments. 1. Participants should register in advance to receive access details. 2. Access links and passwords, if applicable, should be provided securely to registered participants. 3. Participants are encouraged to join the webinar a few minutes early to resolve any technical issues 4. Participants are responsible for ensuring a stable internet connection, compatible devices (computer, tablet, or smartphone), and recommended browsers. 5. A microphone and webcam may be required for interactive sessions. Please test your audio and video settings in advance. 6. The webinar may be recorded for educational purposes. 7. Recorded sessions may be shared with registered participants after the webinar. 8. Please be mindful not to share personal or confidential information during the webinar. 9. A detailed agenda will be provided, and each session will adhere to the schedule to cover all planned topics. 10. Time will be allocated for Q&A sessions and discussions. 11. A helpdesk or contact information for technical support will be provided during the webinar. 12. Common technical issues will be addressed at the beginning of the session. 13. Relevant resources, such as presentation slides or additional reading materials, will be shared after the webinar. Proprietary Interest Policy: It is the policy of Coral MED that if instructors have a vested interest in any product, instrument, device, or materials that may be used in the learning event, they must disclose this interest. Further, if the instructors receive any share of the royalties or profits from the product promotion or endorsement, the interest must be disclosed to the learner. If there are any breaches of this policy, please contact Coral MED at +1 (808) 913-7979 OR send an email to compliance@coralmed-inc.com Anti Discrimination Policy: Coral MED is committed to providing work and learning environments free of sexual or any form of unlawful harassment or discrimination. Harassment or unlawful discrimination against individuals on the basis of race, religion, creed, color, national origin, sex, sexual orientation, gender identity, age, ancestry, physical or mental disability, medical condition including medical characteristics, marital status or any other classification protected by local, state or federal laws is illegal and prohibited by Coral MED policy. If there are any breaches of this policy, please contact Coral MED at +1 (808) 913-7979 or send an email to compliance@coralmed-inc.com 6) Privacy & Data Protection Policy Coral MED values the privacy, security, and integrity of your learner records. Your information is managed in accordance with Policy CM012 – Learner Records Privacy and Data Security Policy, which complies with applicable data protection laws and accreditation standards.How to Request the Release or Correction of Your Records If you wish to obtain, release, or correct your learner records, please follow these steps: 1. Submit a written or electronic request to: elearn@coralmed-inc.com ↗ . 2. Include your full name, learner ID, and specific request type (e.g., transcript, name correction, verification letter). 3. Requests are processed within 10 business days of verification. 4. You will receive an email confirmation once your request has been fulfilled. Notification of Record Availability Upon completion of a learning event, Coral MED notifies learners via email when official records (e.g., transcripts, certificates, or CEUs) are issued or available for download within the LMS. You may review the full policy at any time by visiting:. View Policy ↗

Who Could Benefit: This course is ideal for individuals seeking to strengthen their leadership and management competencies in healthcare environments. It is designed for professionals aiming to apply evidence-based leadership theories to drive quality improvement and organizational effectiveness. Healthcare administrators and managers who oversee operations, quality, and team performance. Clinical leaders (nurse managers, medical directors, department heads) responsible for improving patient outcomes. Quality improvement coordinators and policy officers leading performance initiatives. Public health leaders and health services supervisors seeking leadership advancement. Students and emerging healthcare professionals preparing for supervisory or leadership roles. This course provides the foundational leadership understanding required for higher-level courses in change management, team leadership, and ethics.